SlotJili Privacy Policy –
How We Protect Your Personal Data

1. Who We Are

SlotJili is an online gaming platform operating at slotjili.best and serving players in the Philippines. We offer casino games, card games, live casino tables, and sports betting including Tongits, Pusoy, Baccarat, Poker, Live Casino, and Volleyball Betting. For the purpose of this policy, SlotJili is the data controller — meaning we decide how and why personal data is processed when you use our services.

All data-related enquiries, access requests, correction requests, and privacy complaints should be directed to our team at support@slotjili.best. We aim to respond within a reasonable timeframe consistent with applicable data privacy requirements.

2. Data We Collect

SlotJili collects personal data in several ways during your use of the platform:

Information you provide directly:

• Full name, date of birth, gender, and nationality during registration.
• Residential address and valid identification documents when verification is required.
• Mobile number and email address for account access and communications.
• Payment details such as GCash mobile number, Maya account reference, bank account details, or card information used for deposits and withdrawals.
• Source-of-funds information or other financial records when required for compliance reviews.
• Messages, attachments, and records from your interactions with the SlotJili support team.

Information collected automatically:

• Device type, operating system, browser version, and screen resolution.
• IP address and approximate location derived from network data.
• Session timestamps, pages visited, features accessed, and in-platform navigation.
• Game history, wager amounts, deposit and withdrawal records, and account balance activity.
• Cookie and similar tracking data described further in the Cookies section below.

SlotJili does not intentionally collect sensitive personal information beyond what is required for identity verification, age confirmation, responsible gaming checks, or legal compliance. If you feel a particular data request is excessive, you are welcome to raise it with our support team.

3. How We Use Your Data

The information collected by SlotJili is used for specific, lawful purposes connected to operating the platform and serving Filipino players properly:

• Account management: Creating, maintaining, and securing your SlotJili player account.
• Verification and compliance: Confirming age, identity, address, and payment ownership as required.
• Payment processing: Facilitating deposits, withdrawals, and related transaction records.
• Game delivery: Providing access to casino games, card games, live tables, and sports markets.
• Customer support: Handling your queries, complaints, and account-related requests.
• Security and fraud prevention: Detecting suspicious activity, protecting accounts, and preventing financial crime.
• Responsible gaming: Monitoring patterns that may indicate problem gambling and applying agreed account controls.
• Promotions and communications: Sending relevant offers or updates, where you have not opted out.
• Platform improvement: Analysing usage to improve game performance, navigation, and feature reliability.
• Legal obligations: Meeting requirements under applicable Philippine laws and regulations.

SlotJili does not use your data for automated decisions that significantly affect your account without a human review process being available where appropriate.

4. Legal Basis for Processing

Under the Philippines Data Privacy Act and generally recognised data protection principles, SlotJili processes personal data on the following lawful grounds depending on the activity involved:

5. Sharing Your Personal Data

SlotJili shares personal data only where genuinely necessary and under appropriate safeguards. We do not sell your data to third parties. The categories of recipients who may receive your information include:

• Payment processors and e-wallet providers: GCash, Maya, GrabPay, Coins.ph, and banking partners process the transaction details necessary to complete your deposit or withdrawal.
• Game software providers: Game studios and platform providers may receive the session and account reference data needed to deliver their titles within SlotJili.
• Identity verification services: Third-party KYC tools may process verification documents to confirm your age, identity, or address.
• Fraud prevention and security partners: Risk and fraud monitoring services that help protect the SlotJili platform and all players on it.
• Cloud hosting and infrastructure providers: Servers, storage, and networking partners who process data as part of operating the platform — under data processing agreements with SlotJili.
• Regulatory authorities and law enforcement: Where SlotJili is legally required to disclose information, for example in response to a valid court order or government request.

Where third parties process personal data on our behalf, they are required to do so only for the agreed purpose, to maintain appropriate security, and to comply with applicable data protection requirements. SlotJili does not allow service providers to use your data for their own unrelated marketing or commercial purposes.

6. How Long We Keep Your Data

SlotJili keeps your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, regulatory, financial, security, and dispute-resolution obligations. In general terms:

• Account and identity records are typically retained for a minimum of five years after account closure, in line with common anti-money laundering and record-keeping requirements.
• Transaction records are kept for the period required by applicable financial and gaming regulations.
• Support communications may be retained for up to three years to assist with complaints, disputes, or follow-up enquiries.
• Responsible gaming records, including self-exclusions and restriction history, are kept for the duration specified by the applicable programme and for a period afterwards to prevent re-registration during an active exclusion.
• Data collected solely for marketing purposes, where you have opted in, is held for as long as you remain subscribed and for a short period after you unsubscribe to confirm the request was honoured.

After the applicable retention period, personal data is securely deleted or anonymised. Anonymised data that cannot be linked back to you may be retained for analytical and reporting purposes without restriction.

7. How We Keep Your Data Secure

Protecting the personal and financial information of SlotJili players is a constant operational priority, not an afterthought. The platform uses a combination of technical and organisational measures including:

• Encryption of data in transit using HTTPS/TLS across the entire SlotJili website and cashier.
• Encrypted storage of sensitive personal and financial records at rest.
• Strict access controls limiting which team members can view personal data, based on their role and need.
• Multi-factor authentication options to protect your SlotJili account login.
• Regular security monitoring, vulnerability scanning, and incident response procedures.
• Contractual obligations on third-party service providers to maintain equivalent security standards.

No online platform can guarantee absolute security against all possible threats. You also play a role — keep your password strong, do not share your login credentials, log out when using a shared device, and report anything suspicious to SlotJili support as soon as you notice it.

8. Cookies and Tracking Technologies

SlotJili uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small file stored on your device that helps the site remember certain preferences or session information.

The types of cookies used on the SlotJili platform include:

• Strictly necessary cookies: Required for the site to function — session management, login state, cashier operations, and security tokens. These cannot be disabled without breaking basic functionality.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and previous selections to improve your experience.
• Analytics cookies: Help SlotJili understand which pages and features are used most, how long players spend on the platform, and where technical issues arise. Data is aggregated and not personally identifiable in reports.
• Marketing and tracking cookies: Used only where you have given consent, to measure the effectiveness of promotions and deliver relevant offers. You can withdraw consent for these at any time.

Most browsers allow you to manage or delete cookies through their settings. Blocking all cookies may prevent some features of SlotJili from working correctly. For full control, consult your browser's help section to learn how to manage cookie preferences on your specific device.

9. Your Rights as a SlotJili Player

Under the Philippines Data Privacy Act, you have the following rights in relation to the personal data SlotJili holds about you:

• Right to be informed: You have the right to know what data we hold, why we hold it, and how it is used — which is what this policy explains.
• Right of access: You can request a copy of the personal information SlotJili holds about your account.
• Right to rectification: If data we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances, you can request that we delete your personal data — for example, data no longer needed for the original purpose and where no legal retention obligation applies.
• Right to object: You can object to data processing based on legitimate interest, including direct marketing. Opting out of marketing communications can be done directly through account settings or by contacting support.
• Right to data portability: In some cases, you may request that we provide your data in a structured, commonly used format.
• Right to file a complaint: If you believe SlotJili has not handled your data properly, you may file a complaint with the Philippine National Privacy Commission.

To exercise any of these rights, contact SlotJili at support@slotjili.best with your registered details and a clear description of your request. We may need to verify your identity before processing the request to protect account security.

10. Minors and Underage Players

SlotJili is strictly for adults who meet the legal age requirement for online gambling in their location. The platform is not directed at, and does not knowingly collect data from, individuals under the legal gambling age.

If SlotJili discovers that personal data has been collected from an underage individual, the account will be suspended, any funds will be returned to the original payment source where permitted, and the data will be deleted as soon as practicable.

Parents and guardians concerned about underage access to gambling platforms are encouraged to use device-level parental controls and to speak openly with younger family members about responsible internet use.

11. Changes to This Privacy Policy

SlotJili may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements, or platform operations. The updated policy will be published at this URL with a revised "last updated" date.

For material changes that significantly affect how your data is processed, SlotJili will provide notice through the platform or via your registered contact details where practically possible. Continuing to use SlotJili after a revised policy has been published means you acknowledge the updated terms.

If you are not comfortable with a change to this policy, please stop using the platform and contact support to discuss your account and any pending balances.

12. Contact and Data Enquiries

For any question, concern, or request related to your personal data at SlotJili, get in touch through the following channel:

Email: support@slotjili.best
Subject line suggestion: Privacy Enquiry – [Your Registered Mobile Number]

Please do not include your password, OTP, or full card number in any message. Include your registered name, mobile number, and a clear description of your request so we can locate your account and respond accurately.

SlotJili is committed to resolving privacy concerns in a fair, timely, and transparent way. If you believe your concern has not been addressed satisfactorily, you have the right to escalate the matter to the National Privacy Commission of the Philippines (privacy.gov.ph).